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Axeana Baby FAQ
Axeana One Stop Baby Store Shop
Special Announcement
Happy Chinese New Year!
We will be CLOSED from 27/1/17 and REOPENS on 1/2/2017 Wednesday. Happy holidays, be cool and ride safe!
Our New Address:
No. 20-1, Jln Temenggung 17/9, Sek 9, Bandar Mahkota Cheras, Cheras, 43200, Selengor.  
Tel / Whatsapp: +6 0122919882
Tel2: +6 0390742272
 
Opening Hours
 
Wednesday to Monday 11.30am - 9pm, * TUESDAYS OFF *
 
In order to serve you better: 
 
• Please browse Full Site / Full Desktop Version (clickable at the bottom of the webpages) instead of the Mobile Version if you encounters image / function / loading problems. 
 
• For online purchases, feel free to use Paypal - no Paypal account needed, just credit card info. For E-BANKING (eg. Maybank2U, Cimb Click, PBE) transactions, please use Ipay88 only.
 
• Paypal's credit card transaction facility offers easy fees reversal - just in case your favorite item ran out of stock.  
 
• Please give us a call ( +60390742272 / +60122919882 ) to ensure that the specific item(s) that you are interested in is in stock and reserved before coming over as unavoidably there are bound to be technical lags with online inventory system. Especially if you are travelling from Far Far Away.
 
• We can help with the assembly of your favourite stroller or carseat if you coming over for self pickup, ensuring you are most satisfied with your purchases.  
 
• Be rest assured that we sell only genuine products and you as a cleaver consumer gets the related product warranty and full support from respective local dealers. Why risk having no one to turn to locally? Just keep our official receipts along with your locally (Malaysia) issued Product Warranty Card (if any) as proof of purchase for all warranty related matters. Feel free to contact us during our opening hours if you have warranty related questions prior purchases. 
 
• We are upgrading our website from time to time. Please give us a call at +60390742272 / +6012-2919882 during our opening hours or email us at admin@axeana.com if you encounter dificulties ordering your favorite items or would like to let us know if certain item(s) listing is missing or incomplete.
 
Frequently Asked Questions 
I encountered missing tabs and texts in the website. 
Please browse Full Site / Full Desktop Version (clickable at the bottom of the webpages) instead of the Mobile Version if you encounters image / function / loading problems. 
 
 
I encounters the error message 'this Web Page Has A Redirect Loop' during check out.
Please clear your browser's Cookies and Cached images and files under Clear Browsing Data section of your Chrome, Internet Explorer and etc browser.
 
I'm using a credit card to make a purchase.
For online purchases, feel free to use Paypal - no Paypal account needed, just credit card info. Paypal's credit card offers easy fees reversal - just in case your favorite item ran out of stock.
 
I'm going to make a E-BANKING (eg. Maybank2U, Cimb Click, PBE) transactions.
Please use Ipay88 only.
 
I wondered if you guys have this in stock... I might just pop by your place.
Please give us a call ( +60390742272 / +60122919882 ) to ensure that the specific item(s) that you are interested in is in stock and reserved before coming over as unavoidably there are bound to be technical lags with online inventory system. Especially if you are travelling from Far Far Away.
 
I'm not sure how to assemble my item. 
We could help with the assembly of your favorite stroller / carseat if you are dropping by, ensuring you are most satisfied with your purchases.
 
Does the items that I ordered have warranty?
Be rest assured that we sell only genuine products and you as a cleaver consumer gets the related product warranty and full support from local dealers which could range from 7days to a year or two depending on items. Why risk having no one to turn to? Feel free to contact us during our opening hours if you have warranty related questions prior purchases. 
 
Your website looks weird...
We are upgrading our website from time to time.
 
I have many more questions that I would like to ask you guys personally.
Please give us a call at +60390742272 / +60122919882 during our opening hours (Tues Off, Daily 11.30am - 9pm) or email us at admin@axeana.com if you encounter dificulties ordering your favorite items or would like to let us know if certain item(s) listing is missing or incomplete. We can arrange direct bank in transactions for you too.
 
Thanks in advance for your kind understanding !  :)
 
Your One Stop Baby Store. Wide selections. Practical advice. Find all your baby care needs at our physical store at Mahkota Cheras! Near AEON (Jaya Jusco) Mahkota Cheras, a few doors away from Public Bank. Selling everything baby from strollers, buggy, carseats, baby carriers, slings, breastpumps, cots, beddings, feeding bottles, baby monitors, thermometers, giftsets, baby toys, kids seats, drinking cups, nursing accessories, nursing bras, creams, playpen and etc, carrying all major brands like Bumbleride, Clek, Pura Kiki, Cherub Baby, Coddlelife, The First Years, Philips Avent, Medela, Nuk, Combi, Mam, Onebaby, Basilic, Neo Geo, Fiffy, Halford, Aldo, Bebe, Natural BB, Graco, Dr Brown, Snow Bear, Hito, My Dear, Babylove, Esprit, Quinny, Bumbo, Safety First 1st, Peg Perego, Peter Rabbit, Seba Med, Maxi Cosi, Sweet Cherry, Parklon, Bumble Bee, Puku, Pureen, Maclaren, Bebeconfort, US Baby, Disney and Aprica doing offer, sales and promotions at cheap low reasonable price.